Trainings

Performance Management

• Feedback X Feedfoward (structured approach);
• Evaluation of behaviors and competencies;
• Homogenization of evaluation criteria;
• Traps to avoid (halo effect, latest facts, projection, generalization...);
• The performance appraisal meeting in practice;
• Criteria to know if the person has the competence/skill or not;
• Observed behaviors and their relation with a competencies model;
• The performance management process.